How account verification protects your balance
We ask for documents once, before your first withdrawal. The process needs a government-issued ID—MyKad, passport or driver's licence—and a recent proof of address such as a utility bill, bank statement or tenancy agreement dated within the last three months. Upload clear photos through the verification panel; our team reviews them and confirms your account within a few hours. Verification locks your
account to you, so even if someone else gets hold of your login they can't pull money out without passing the same document check. Once you're verified the gate stays open and future withdrawals go straight through.
- Prepare your documents — Gather a government ID and a recent proof-of-address document dated within three months.
- Upload via the verification panel — Open the account menu, tap verify, then upload clear photos of both documents.
- Wait for team review — We check the documents and confirm your account, usually within a few hours.
- Withdraw freely after approval — Once verified, all future payouts process without asking for documents again.